How We Work
We typically go through a cycle:
- Talk objectives, value-add
- Aim financial and non-financial impact
- Get the right metrics
- Start a journey!
- Fun matters
- Engage stake-holders
- Address pain-points
- Think “ecosystem” and “social journey”
- Begin where people are at
- Build “bridges of trust”
- Help leaders be a conduit for change
- Make yourself invisible
- Fail fast
- Frictions often show where things need to evolve
- Tackle both structure (tangibles) and culture (intangibles)
- Collect “hard” data, and “soft” data
- Make the invisible visible
- Do not believe that a one-time diagnostic is enough : instead, use small experiments
- Identify your assumptions
- Dump misleading ones
- What is the heart of the matter?
- DNAs don’t change, behaviors do
- Follow up on commitments
- Seek breakthrough
- Create shared value
- There is untapped value in the social journey
- Enhance managerial culture
- Create a routine of rehearsing basic soft-skills (e.g. bonding, alignment, mediation)
Our mission is to reenchant business, and make it mutual.
Strategy • Governance • Risk • Organisation • Audit • Culture • Change • Execution • Quality • Productivity • Happiness • Well-being • Leadership • Mediation • Coaching • Training
We have served innovative companies in multiple environments, such as: Advisory, Beverage & Food, BtoB, Banking, Chemicals, Construction, Consumer Goods & Services, Education, Energy, Environment, Financial Services, Government, Pharmaceuticals, Health, Hospitality, NGO, Non-Profit, Research, Technology, Venturing.