Creating High Change Readiness

By Alec Corthay

A century-old, Swiss company is a global player. The company faces tough competition from China. The COO wants the company to refocus on Quality. Despite the importance of Quality, his people have grown weary of it. Can we redesign Quality? He turns to management innovation.

Impact : within a week, the company quicks-off a new Quality Program, with high change readiness.

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